Terms & Conditions

Delivery Services Used

  • UK: First Class Royal Mail

  • Europe, USA, Canada & rest of world: Royal Mail Standard Untracked Airmail

Returns & exchanges

  • I gladly accept returns if faulty or damaged.

  • Contact me within: 5 days of delivery if you have any concerns

  • Ship items back within: 21 working days of delivery or 14 days for UK customers

  • I don't accept exchanges or cancellations once order has been processed and posted

  • But please contact me if you have any problems with your order.

  • Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Digital downloads

  • Items on sale

  • The item has been worn or used - for hygiene reasons

Conditions of return

Buyers are responsible for return shipping costs and any custom duties costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. It is recommended that a proof of post is obtained prior to returning item in case of loss by postal service.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order

  • To fulfil your order

  • For legal reasons (like paying taxes)

 Frequently asked questions

Custom and personalised orders YES - I would love too. Although, 5 day knitting time must be added before dispatch.

Sizing details

newborn: approx. 3" 7.5 cm to 8 cm
0 to 3 months approx. 9 cm
+3 months approx. 4" 10 cm
Other sizes can be knitted on request

Wholesale availability on request

Gift wrapping and messages on request

Orders are not gift wrapped. Will come in tissue paper for alpaca yarn booties and all sealed in a plastic bag.

Thank -you